# TitanPush

> TitanPush is a plug‑and‑play eCommerce growth suite that boosts conversions by personalizing the shopping experience with AI—unifying audience analytics, on‑site personalization (push notifications, pop‑ups, banners, product recommendations, browsing history, “most popular” lists, vitrines), WhatsApp conversations/campaigns/automations, promotions, and advertising in one platform.
>
> It captures on‑site behavior and adapts content in real time, helping attract, engage, and recover shoppers across the full funnel—with data and AI at the center. Start a 30‑day free trial—drop in the code via GTM or install from your app store and validate impact quickly.

**Who it’s for.** Online stores across apparel, beauty, electronics, home, accessories, and more—on Shopify, VTEX, Tiendanube (Nuvemshop), Tray, Jumpseller, or any custom site.

**What makes it different.** Fast setup (100% plug & play), AI across modules, action across the whole funnel from a single source of data, human support on all plans, and an extended 30‑day free trial.

## At a glance

- **Markets / languages.** LatAm & Brazil focus; product and support in Spanish, Portuguese, and English.
- **Platforms.** Direct integrations: Shopify, VTEX, Tiendanube (Nuvemshop), Tray, Jumpseller. Any other site via Google Tag Manager or manual script.
- **Free trial.** 30 days, full access. Billing based on unique monthly visitors.
- **Five objectives (pillars).** TitanPush organizes its modules around what they help you achieve:
  1. **Know your audience** — analytics & segmented audiences.
  2. **Convert more visits** — on‑site personalization & promotions.
  3. **Recover & retain** — push, WhatsApp, and chat re‑engagement.
  4. **Scale acquisition** — programmatic advertising.
  5. **Powered by AI** — assistants and AI reports that work across every pillar.

---

## Documentation

Grouped by the objective each tool serves.

**Know your audience**
- Audiences (Behaviors / Customers / Prospective Customers) — see *Audiences* module and FAQ below.

**Convert more visits**
- [Browsing History](https://www.titanpush.com/en/site/history)
- [Most Popular](https://www.titanpush.com/en/site/most-viewed)
- [Vitrines (Product Carousels)](https://www.titanpush.com/en/site/highlights)
- [Recommendations](https://www.titanpush.com/en/site/recommendations)
- [Pop-ups](https://www.titanpush.com/en/site/exit-popup)
- [Banners](https://www.titanpush.com/en/site/banner)
- [Linkpage](https://www.titanpush.com/en/site/link-page)
- [Promotions (Tiendanube)](https://www.titanpush.com/en/site/promotions)

**Recover & retain**
- [Push Notifications](https://www.titanpush.com/en/site/notification-push)
- [Chat (WhatsApp / Messenger)](https://www.titanpush.com/en/site/notification-chat)
- WhatsApp Conversations, Campaigns & Automations — see modules below.

**Scale acquisition**
- [TITANAds](https://www.titanpush.com/en/site/ads)

## References

- [Privacy Policies](https://www.titanpush.com/en/privacy-policies)
- [Terms & Conditions](https://www.titanpush.com/en/terms-and-conditions)
- [FAQ](https://www.titanpush.com/en/faqs)
- [Pricing](https://www.titanpush.com/en/pricing)

---

## Installation

**Manual.** Paste the TitanPush install code into your site (or add via Google Tag Manager). Changes saved in the dashboard can take **10–15 minutes** to appear on your site.

**App store / site builders.** If you install via Shopify, VTEX, Tiendanube, etc., your TitanPush account is created with the same email and password you use in the store’s app.

**Channel reach.** Only **Push Notifications** require users to subscribe. Other tools (History, Most Popular, Banners, Pop‑Up, Chat) apply to **100%** of traffic.

---

## Product detection prerequisites (for History, Most Popular, Recommendations, Retargeting, etc.)

Add Open Graph tags on every product page:

```html
<meta property="og:type" content="product" />
<meta property="og:title" content="Product title" />
<meta property="og:image" content="https://.../image.jpg" />
<meta property="og:price:amount" content="1999.99" />
```

- `og:title` is shown verbatim in some widgets/notifications.
- `og:image` must be publicly accessible (JPG/PNG), good resolution, min **600×600 px**.
- `og:price:amount` must be a plain number (no currency symbol or thousands separators).

---

# Pillar 1 — Know your audience

> **Objective.** Turn raw on‑site behavior into actionable audiences and insights, so every other action is guided by real data instead of assumptions. This is the data foundation the other pillars build on.

### Audiences — Behaviors (Analytics)

Analytics module that shows how people use your store.

**What you achieve.** Understand who visits, how they move through the funnel, and where to act.

**What it reports.** Conversion funnel, engagement, new vs. returning visitors, visit frequency before purchase, traffic sources (including GPT/Gemini and other AI referrals, plus influencers), traffic by device, peak hours, most visited pages/products, and on‑site search terms.

### Audiences — Customers

Groups users who completed **at least one purchase**.

**What you achieve.** Build loyalty, cross‑sell, and retention programs on people who already bought.

**Behavior.** Segment by purchase behavior, frequency, and value to target loyalty, cross‑sell, and retention actions.

### Audiences — Prospective Customers

Groups visitors who **haven’t purchased yet but show intent** (browse products, add to cart, interact).

**What you achieve.** Convert high‑intent non‑buyers before they’re lost.

**Behavior.** Activate retargeting, personalized pop‑ups, or push notifications to move them toward purchase.

### AI Reports

AI reads your store’s data and audiences and produces narrative reports with concrete, prioritized recommendations.

**What you achieve.** Get a data analyst’s read of your performance without doing the analysis yourself—turning metrics into next actions.

**Good practices.** Review periodically and feed the suggested actions back into campaigns, segments, and on‑site modules.

---

# Pillar 2 — Convert more visits

> **Objective.** Personalize the on‑site experience and surface the right products and offers in real time, so more of your existing traffic converts.

### Browsing History

Shows each user their personalized list of products they viewed.

**What you achieve.** Help returning shoppers pick up where they left off, lifting product re‑visits and conversion.

**Formats.**

- **Bubble:** opens a list on click.
- **Carousel:** embeds at the bottom of Home and on Product pages.
- **Last Viewed (pop‑up):** shows the last two products on Home when the user returns.

**Behavior.** Unlimited retention; can be linked from your site’s nav via *Advanced settings*; supports custom HTML for deeper styling.

**Good practices.** Keep the widget visible site‑wide with a contrasting (but on‑brand) color and a clear CTA label (e.g., “History”, “Your products”).

### Most Popular

Widget that shows the **top 10 trending products** to all visitors.

**What you achieve.** Use social proof and demand signals to guide visitors toward products that already sell.

**Formats.** Bubble (opens ranked list) and Carousel (Home, above footer). Auto‑updates **weekly**.

**Nav integration & theming.** Add as a menu link via *Advanced settings*; supports custom HTML.

**Good practices.** Use a contrasting color and an action‑oriented label (e.g., “Trending”, “Most Popular”).

### Vitrines (Product Carousels)

Create on‑brand, embedded carousels to highlight the products you want, in different sections of your site.

**What you achieve.** Drive discovery of launches, promos, and strategic products with merchandising you control.

**Types.**

- **Custom Catalog (manual):** hand‑pick items (launches, promos, limited stock).
- **Most Popular – Carousel**
- **History – Carousel**
- **Recommendations**

**Good practices.** Name vitrines clearly, refresh them periodically, and mix manual + automated types to cover discovery/retention goals.

### Recommendations

On each product view, display items that other users also viewed for that product.

**What you achieve.** Increase average order value and product discovery with AI‑driven cross‑sell.

- Activate the widget, theme it under **Appearance**. Renders above the footer on product pages.
- ML updates may take **up to 24h** to fully reflect changes.

**Good practices.** Match native site styles (backgrounds, price colors, card shape).

### Pop‑ups

Exit‑intent (desktop) or time‑on‑site pop‑ups; also supported on mobile (subject to browser/JS allowances).

**What you achieve.** Capture attention at the right moment to push an offer, subscription, or key action before the visitor leaves.

- Configure title, message, background/button colors, font, target URL, and image; optional close button.
- Target by pages (all / specific / all except …) and by schedule. Per‑user cool‑down: **1 day** after interacting.
- Supports custom HTML; can also be **AI‑generated via prompts**.

**Good practices.** Use concise value propositions and relevant imagery; deploy strategically (by category/product) to avoid overloading the Home.

### Banners

Slim top/bottom bars with a CTA.

**What you achieve.** Communicate offers and announcements persistently without interrupting browsing.

- Configure position (top/bottom), title, colors, font, CTA URL. (No images due to layout.)
- Target by pages and schedule. Per‑user cool‑down: **30 days** after interaction.
- Supports custom HTML; can also be **AI‑generated via prompts**.

**Good practices.** Short, urgent copy (e.g., “Last‑minute deals”) with a direct CTA (e.g., “See offers”). Prefer bottom placement on Home to avoid conflicts with opt‑ins.

### Linkpage

One link to organize all your key destinations; theme it to match your brand (logo, solid or image background, icons per channel). Also provides a **QR code** for physical stores.

**What you achieve.** Turn a single shareable link (e.g., Instagram bio) or in‑store QR into a curated entry point to your store and channels.

**Good practices.** Include: Home, Offers, Push subscribe link (Invite Subscribers), WhatsApp/Contact, Store locations. Use recognizable icons; save changes and share the link.

### Promotions *(Tiendanube only)*

Create storewide or targeted discounts.

**What you achieve.** Run high‑converting retail promotions (events, tiered carts, bundles) directly tied to your store’s catalog and customers.

**Types.**

- **Cart Subtotal Discount:** fixed or %, with multiple rules/tiers; set date range; includes “discount promise” messaging in cart before qualifying.
- **Buy X, Pay Y (NxM):** e.g., buy 2 pay 1; scope to store/categories/products.
- **Progressive Discount by Quantity:** larger % as items increase.
- **Second Unit Discount:** % off the second identical item; limit applications.
- **Gift in cart**, **UTM promotions**, **fixed price**, and **mix‑and‑match** discounts.
- **Wholesale Module:** define customer categories (from your Tiendanube customer list) with specific discounts; supports auto‑import via custom fields.

**Setup.** *Promotions* → choose a type → **Configure new promotion** → set filters/rules/dates → **Create**.

**Good practices.** You can have **one** Cart Subtotal promotion—use tiered rules (e.g., ≥10k = 10%, ≥20k = 15%). For ecommerce events (Hot Sale, Cyber Monday, Black Friday), schedule NxM/quantity discounts with automatic end dates.

---

# Pillar 3 — Recover & retain

> **Objective.** Bring shoppers back and keep them engaged—on‑site and off‑site—through push, WhatsApp, and chat, with manual campaigns and AI‑powered automations.

### Web Push Notifications

Send value‑driven messages to subscribed users on desktop and mobile to drive return visits and purchases—without requiring them to be on the site.

**What you achieve.** Re‑engage subscribers with offers, launches, and automated retargeting that recovers lost visits.

**Supported OS/browsers.** Android, Windows, Linux; Chrome, Firefox, Opera, Samsung Internet. *(Note: standard iOS Safari does not support web push the same way; reach is concentrated on Android/desktop.)*

**Grow subscribers.**

- **Opt‑in pop‑up** (soft → hard opt‑in).
- **Invite link** from *Push > Invite Subscribers* you can share via email/WhatsApp/social.

**Customize the opt‑in.** *Push > Opt‑in Settings*: title, message, logo, button text/colors, optional T&Cs URL.

**On‑site opt‑in (single‑screen).** Add a service worker importer at your site root and ask your TitanPush rep to enable it:

```js
// importer.js
importScripts("https://d196nughcth94f.cloudfront.net/service-worker.js");
```

> Site must be HTTPS. Some builders (e.g., MercadoShops) may restrict this access.

**Create a campaign.** *Push > Campaigns* → Create campaign →

1. Name it.
2. Compose notification (title, body, target URL, icon/image).
3. Choose audience (devices + behavioral segments).
4. Choose send type: **Smart delivery** (best time in 24h), **Normal** (now/scheduled), optional scheduling.

**Segmentation (behaviors).** Build include/exclude rules using **URL**, **Page Title**, or **Custom Event** (regex supported). Example — **Cart Abandoners**:

- Include: URL equals `https://www.example.com/checkout/`
- Exclude: URL equals `https://www.example.com/checkout/success/`

**Automations.**

- **Retargeting:** reminds users of the most‑visited or last‑viewed product (auto‑pulls image/title from OG tags). Configure send after 1–5 days; optional reminder at 7 or 15 days.
- **Winback:** nudges lapsed users after 10/20/30/45 days from last visit.

**Good practices.** Aim for ≥2 campaigns/week; keep copy short/compelling (limited‑time offers, 2×1, etc.); prefer Smart delivery.

### WhatsApp Conversations (Inbox)

Unified inbox to manage one‑to‑one WhatsApp conversations with shoppers directly from the TitanPush dashboard.

**What you achieve.** Centralize customer chats and close sales through the channel customers actually use, with full context at hand.

- Customer context panel: customer details, segment, and stats alongside the conversation.
- Internal notes, agent transfer/assignment, and AI Copilot assistance to draft replies.

**Good practices.** Reply promptly, keep notes on each customer, and use segments to prioritize high‑value conversations.

### WhatsApp Campaigns

Send segmented WhatsApp broadcasts (offers, launches, announcements) to your opted‑in contacts.

**What you achieve.** Reach customers proactively on their highest‑engagement channel, with messages targeted by audience.

- Uses Meta‑approved message templates; target by audience/segment and schedule sends.
- Per‑message charges apply (billed by Meta).

**Good practices.** Segment carefully, respect opt‑in, and reserve broadcasts for genuinely relevant offers to protect deliverability.

### WhatsApp Automations

Preconfigured rules that auto‑trigger WhatsApp messages based on customer behavior.

**What you achieve.** Recover carts and retain customers automatically, 24/7, without manual sends.

**Triggers.** Abandoned cart, post‑purchase thank‑you, review request, welcome new subscribers, reactivate inactive customers, back‑in‑stock alerts, price drops. Configured from the dashboard.

**Good practices.** Start with abandoned cart and post‑purchase; expand to back‑in‑stock and reactivation as your contact base grows.

### Chat bubble (WhatsApp / Messenger)

Add **WhatsApp** and/or **Facebook Messenger** entry points on your site.

**What you achieve.** Give visitors an immediate way to reach you, reducing friction and recovering pre‑purchase doubts.

- Choose position (left/right/center), pages, schedule; optional teaser text in the bubble.

**Good practices.** Show only the channel you truly staff; use a friendly CTA like “Chat with us”.

---

# Pillar 4 — Scale acquisition

> **Objective.** Bring new and returning shoppers to your store with programmatic advertising that complements your social ads.

### TITANAds

Intelligent display advertising for prospecting and retargeting across thousands of websites/apps, complementing Meta.

**What you achieve.** Extend reach beyond social, retarget visitors across the open web, and optimize spend automatically.

- Uses DSP + DCO + contextual AI, optimizing each impression in real time.
- Separate media budget; longer learning/optimization curve than on‑site tools (allow time to mature).

**Good practices.** Run continuously alongside on‑site personalization and retargeting; evaluate over months, not days.

---

# Pillar 5 — Powered by AI (cross‑cutting)

> **Objective.** Put AI to work across every pillar—analyzing data, proposing actions, and even executing them—so you get expert‑level decisions faster. (See also **AI Reports** in Pillar 1.)

### TITAN AI Co‑Pilot

Intelligent assistant that analyzes store data, audiences, and behavior to propose concrete actions impacting conversion, retention, and sales—guided by real data, not assumptions.

**What you achieve.** Get expert recommendations on what to launch next, grounded in your own data.

### TITAN Autopilot

Autonomous AI mode that executes decisions without manual intervention, optimizing campaigns, segmentations, and experiences in real time. Currently helps with assisted setup and customizations.

**What you achieve.** Offload routine optimization and setup to AI, keeping your stack working while you focus elsewhere.

### Themed Campaigns

Choose a theme (Halloween, Black Friday, Christmas, etc.) and AI proposes a banner, pop‑up, push notifications, and more—all aligned in look and message.

**What you achieve.** Launch coordinated, end‑to‑end seasonal campaigns in minutes instead of building each piece by hand.

---

## FAQ

### General

**What is TitanPush?**
A platform designed to help ecommerce stores sell more, with data and AI at the center of the shopping experience. Based on user behavior, it drives traffic, personalizes the on‑site experience, and re‑engages past visitors—delivering relevant experiences at every funnel stage.

**What are the benefits?**
Unification and consistency across the funnel; centralized data and operations (traffic, personalization, retargeting, automation); action across the full funnel (attract → convert → retain); and lower costs by replacing multiple disconnected tools.

**How long to see a positive ROI?**
Some on‑site features (banners, pop‑ups, history, recommendations) generate clicks almost immediately. TITANAds takes longer to learn and optimize. Recommend using the platform continuously for 3–4 months to consolidate data and evaluate real results.

**Do I need technical knowledge?**
No. Everything is managed from an intuitive dashboard—no code required. Step‑by‑step guides, support, and AI Co‑Pilot/Autopilot are available.

**Compatible platforms?**
Direct integrations with Shopify, VTEX, Tiendanube (Nuvemshop), Tray, Jumpseller, and more. Also installable on any website via GTM or manual code.

**Works on custom ecommerce sites?**
Yes—install via GTM or manual snippet regardless of the tech stack.

**How to install?**
One‑click app install on Shopify, Tiendanube, Tray, Jumpseller. Alternatively, install via GTM or manual script insertion.

### Pricing

**Free trial:** 30 days with full access. Billing based on unique visitors in the current 30‑day period. TITANAds has separate media spend; WhatsApp Campaigns/Automations have per‑message costs charged by Meta.

**Plans:** Entrepreneur, Professional, and Elite tiers based on unique monthly visits. Annual plans have 25% discount.

**Payment methods:** Credit cards for Entrepreneur/Professional; bank transfer also available for Elite.

**No hidden fees.** Only possible extras: optional TITANAds ad budget and Meta’s WhatsApp message charges.

**Exceeding visitor limits:** Plan auto‑upgrades based on monthly unique visitors.

**Cancellation:** Via Administration > Payments or email info@titanpush.com. Processing up to 48 business hours.

### Support

**Can’t find an answer?** Email info@titanpush.com.

**Support tiers:** Entrepreneur = response within 24 business hours. Professional = priority within 3 hours + consulting. Elite = immediate personalized support + strategic assistance.

### Others

**HTTP sites:** TitanPush works; push notifications use a custom subdomain on TitanPush servers if no HTTPS.

**GDPR & privacy:** Minimal personal data storage. Formal channel for data requests/deletion at support@titanpush.com. Phone/name only stored for WhatsApp automations.

**Implementation time:** Minutes for app‑store installs; ~5 min per tool activation. No dedicated technical team needed.

**Metrics for reporting:** Audience evolution, impressions, clicks, influenced sales. Custom reports available on Elite.

**Known risks:** None. Script loads after site finishes rendering—no impact on page speed.

**vs. standalone tools:** TitanPush centralizes everything with unified data, AI across modules, coordinated funnel actions, and built‑in measurement.

**vs. building in‑house:** Avoids high cost in time/resources/maintenance. Proven, constantly improving platform ready to use.

**APIs & advanced integrations:** Available for custom integrations, especially on Professional and Elite plans.

**Is it basic?** No—simple to use but powerful. Traffic activation, personalization, audiences, retargeting, automation with data + AI at the core.

**Scalability:** Scales with your business—activate new tools and strategies without migrations.

**Product detection prerequisites:** Requires Open Graph tags (`og:type`, `og:title`, `og:image`, `og:price:amount`) on product pages.

---

## Contact

- Website: [https://www.titanpush.com](https://www.titanpush.com)
- Book a demo (EN): [https://meetings.hubspot.com/luis-san-miguel](https://meetings.hubspot.com/luis-san-miguel)
- Book a demo (ES): [https://meetings.hubspot.com/florencia-zelaya](https://meetings.hubspot.com/florencia-zelaya)
- Book a demo (PT): [https://meetings.hubspot.com/wellington-pereira](https://meetings.hubspot.com/wellington-pereira)
- WhatsApp: [https://wa.me/17866308071](https://wa.me/17866308071) (+1 786 630 8071)
- Blog English: [https://20087701.hs-sites.com/en/titanpush-blog](https://20087701.hs-sites.com/en/titanpush-blog)
- Blog Spanish: [https://20087701.hs-sites.com/es/titanpush-blog](https://20087701.hs-sites.com/es/titanpush-blog)
- Blog Portuguese: [https://20087701.hs-sites.com/pt/titanpush-blog](https://20087701.hs-sites.com/pt/titanpush-blog)
- Email: [info@titanpush.com](mailto:info@titanpush.com)
- LinkedIn: [https://www.linkedin.com/company/titanpush](https://www.linkedin.com/company/titanpush)
- Partners: [https://www.titanpush.com/partners](https://www.titanpush.com/partners)
- Press: [press@titanpush.com](mailto:press@titanpush.com)
- Terms & Conditions: [https://www.titanpush.com/en/terms-and-conditions](https://www.titanpush.com/en/terms-and-conditions)
- Privacy Policies: [https://www.titanpush.com/en/privacy-policies](https://www.titanpush.com/en/privacy-policies)

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**Last updated:** 24 Jun 2026